Legal Notice
Information according to Austrian legal requirements
Website owner:
Jelena Kesic
Czeikestraße 4
1100 Vienna
Austria
Email:
hello@thefemmeletter.com
Business:
Sole proprietorship (Einzelunternehmen)
Member of:
Vienna Economic Chamber (Wirtschaftskammer Wien)
Applicable law:
Austrian Trade Regulation Act (Gewerbeordnung), available at ris.bka.gv.at
Responsible for the content of this website:
Jelena Kesic
Last updated: September 2026
Privacy Policy
Last updated: September 2026
Your privacy is important to us. This Privacy Policy explains how personal information is collected, used and processed when you visit The Femme Letter website, subscribe to the newsletter, make a purchase, contact us or interact with content on this website.
1. Website Provider
This website is operated by:
The Femme Letter
Jelena Kesic
Vienna, Austria
Email: hello@thefemmeletter.com
The website is hosted and operated using Squarespace.
2. Information We Collect
Depending on how you use this website, we may collect information such as:
your name and email address when you contact us or subscribe to the newsletter
information required to process an order or provide a purchased product
technical information about your browser, device and network
your IP address
pages you visit and how you interact with the website
referring websites or sources
information collected through cookies and similar technologies
We only collect and process personal information where necessary to operate the website, provide requested services, fulfil orders, communicate with you, analyse website usage or where you have given your consent.
3. Squarespace
This website is hosted by Squarespace. Squarespace may process information about visitors in order to provide website functionality, security, analytics, ecommerce features and other services used on this website.
This may include information about your browser, network and device, your IP address, pages visited, interactions with the website and timestamps.
Squarespace may also use cookies and similar technologies necessary for the operation, security and performance of the website.
For further information about how Squarespace processes personal information, please refer to Squarespace's own Privacy Policy.
4. Cookies
This website uses cookies and similar technologies.
Some cookies are necessary for the website to function correctly. Other cookies may be used for analytics, advertising or other optional features.
Where required, non-essential cookies are only used after you have provided your consent through the website's cookie or consent settings.
You can change or withdraw your consent through the available cookie settings. You can also configure your browser to block or delete cookies. Please note that disabling certain cookies may affect some website functions.
5. Analytics
We use website analytics to understand how visitors find and use The Femme Letter.
Squarespace Analytics may collect information such as:
pages visited
visits and page views
interactions with the website
referring websites or sources
browser, device and network information
approximate location information
timestamps
This information helps us understand website traffic and improve our content, products and user experience.
Where analytics technologies require consent, they are only activated after the appropriate consent has been provided.
6. Google AdSense and Advertising
This website may use Google AdSense, an advertising service provided by Google.
Google and its advertising partners may use cookies, device information and similar technologies to display, measure and personalise advertisements and to understand how advertisements are used.
Depending on your location and your consent choices, advertisements may be personalised or non-personalised.
Where legally required, advertising cookies and related technologies are only used after consent has been obtained through an appropriate consent management system.
Information about Google's processing of data in connection with advertising can be found in Google's privacy and advertising information.
7. Affiliate Links
Some pages and blog posts on The Femme Letter may contain affiliate links.
If you click an affiliate link and make a purchase, we may receive a small commission from the retailer or affiliate partner. This does not normally increase the price you pay.
Affiliate partners may use cookies, tracking parameters or similar technologies to determine whether a purchase or other qualifying action originated from a link on this website.
Where such technologies require consent, they will only be used in accordance with your consent choices.
Affiliate relationships do not determine the editorial content of The Femme Letter. Products and services may be mentioned independently of whether an affiliate relationship exists.
8. Amazon Affiliate Links
The Femme Letter may participate in the Amazon Associates Programme and may use affiliate links to Amazon.
When you click an Amazon affiliate link, you are redirected to an Amazon website. Amazon may use cookies and other technologies to recognise that you arrived through an affiliate link and to attribute qualifying purchases to The Femme Letter.
Amazon is responsible for the processing of personal information that takes place on Amazon's websites and services. Please refer to Amazon's own privacy and cookie information for details about its data processing practices.
As an Amazon Associate, The Femme Letter may earn from qualifying purchases.
9. Newsletter and Email Communications
If you subscribe to The Femme Letter newsletter or another email list offered through this website, we process the information you provide, such as your email address and, where applicable, your name, in order to send you the requested emails.
Your information may be processed by the email service provider used to manage subscriptions and send newsletters.
You can unsubscribe at any time by using the unsubscribe link included in marketing emails.
Your information will not be used for unrelated marketing purposes without an appropriate legal basis or your consent.
10. Purchases and Payments
If you purchase a physical or digital product through The Femme Letter, personal information necessary to process and fulfil your order may be collected.
This can include your name, email address, billing and shipping information and details relating to your order.
Payment information is processed by the payment provider used during checkout. The Femme Letter does not receive or store your complete payment card details.
Information may also be shared with service providers where necessary to process payments, fulfil orders, deliver products or provide customer support.
11. External Links
This website may contain links to third-party websites, including retailers, social media platforms, affiliate partners and other external services.
Once you leave The Femme Letter website, the privacy practices of the respective third party apply. We are not responsible for the privacy practices or content of external websites.
12. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) applies, personal information may be processed on one or more of the following legal bases:
your consent
performance of a contract or steps taken at your request before entering into a contract
compliance with a legal obligation
our legitimate interests in operating, securing and improving the website and our services, provided those interests are not overridden by your rights and interests
Where processing is based on consent, you may withdraw that consent at any time with effect for the future.
13. Data Retention
Personal information is retained only for as long as necessary for the purposes for which it was collected or as required by applicable legal, tax or accounting obligations.
Retention periods may therefore vary depending on the type of information and the reason it was collected.
14. Your Rights
Depending on applicable data protection law, you may have the right to:
request access to your personal information
request correction of inaccurate information
request deletion of your personal information
request restriction of processing
object to certain processing
withdraw consent at any time where processing is based on consent
request data portability where applicable
lodge a complaint with a competent data protection authority
If you would like to exercise your rights or have questions about how your information is handled, please contact:
15. Changes to This Privacy Policy
This Privacy Policy may be updated when the website, services, technologies or legal requirements change.
The current version will always be published on this page together with the date of the latest update.
Terms of Service
Last updated: September 2026
Overview
This website is operated by The Femme Letter, a sole proprietorship based in Vienna, Austria. These Terms of Service apply to purchases made through thefemmeletter.com, including subscriptions, physical products and digital products.
Products & Services
The Femme Letter offers physical letter subscriptions, individual letters and paper goods, as well as digital products such as guides, workbooks and downloadable content.
Product descriptions, contents and images are provided as accurately as possible. Handmade, printed or curated products may have minor variations.
Subscriptions
The Femme Letter offers recurring monthly subscriptions.
Subscription fees are charged according to the billing cycle shown at checkout. Subscriptions may be cancelled at any time before the next billing date. Cancellation prevents future renewals but does not automatically cancel an order that has already been processed.
Prices & Payment
Prices displayed on the website apply at the time of purchase.
Payments are processed securely through the payment methods available at checkout. Any applicable shipping costs are shown before the order is completed.
Shipping
Physical products are shipped to the destinations shown as available at checkout.
Estimated delivery times may vary depending on the destination and postal service. International deliveries may take longer and may be affected by customs or local postal delays.
Where applicable, customers are responsible for any customs duties, import taxes or similar charges imposed by their country.
Right of Withdrawal & Returns
Consumers have the statutory right of withdrawal where required by applicable consumer law.
For physical goods purchased online, consumers generally have the right to withdraw from the contract within 14 days without giving a reason. Statutory exceptions may apply.
To exercise your right of withdrawal, please contact:
Further information about the right of withdrawal and the applicable procedure will be provided where legally required.
This does not affect your statutory rights regarding defective, damaged or incorrectly supplied products.
Digital Products
Digital products are intended for personal use only.
Where a digital product is made available for immediate download, special rules may apply to the statutory right of withdrawal. Where required by law, immediate access and any loss of the withdrawal right will only take effect after the customer's express consent and acknowledgement.
Digital products may not be reproduced, resold, redistributed, shared or used commercially without prior written permission.
Damaged, Incorrect or Missing Orders
If an order arrives damaged, you receive the wrong product or there is another problem with your order, please contact hello@thefemmeletter.com so that the issue can be reviewed and an appropriate solution provided.
Intellectual Property
Unless otherwise stated, the letters, texts, artwork, illustrations, photographs, graphics, downloads and other original content available through The Femme Letter are protected by copyright.
They are provided for personal use only and may not be reproduced, distributed, resold or commercially used without prior written permission.
External Links & Affiliate Links
The website may contain links to third-party websites, including affiliate links. Purchases made through third-party websites are subject to the terms, conditions and policies of the respective provider.
The Femme Letter may receive a commission from qualifying purchases made through certain affiliate links at no additional cost to the customer.
Monthly Cut-Off
Where a monthly cut-off date applies to a letter or subscription, orders placed after that date may be included in the following month's shipment. Relevant cut-off information will be displayed with the applicable product or offer.
Governing Law
These Terms are governed by Austrian law, subject to any mandatory consumer protection rights that apply to customers in their country of residence.
Contact
For questions regarding an order or these Terms, please contact:
The Femme Letter
Jelena Kesic
Vienna, Austria
hello@thefemmeletter.com